[Resolved] Airtel — my data pack is not working | |||
I had recharged my number with 349 data pack the offer was 28gb (1gb/day) +unlimited calling for 28 days but it stopped working after 2 days. Do something quickly regarding this because it's leaving a wrong image of your company. Customers problems should be solved quickly so tha we can take advantage of of the sevices provided. I had called several times to customer care but noone picked the call so please solve this problem quickly. Was this information helpful? | |||
Sep 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Airtel Customer Care's response Dear Anugya, This is with reference to your post, dated 23 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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