Airtel — my data pack refund

Himanshi Renu Garg

Address:

400076

I was exhausted with my daily imit and i needed more data. So i did a recharge of rs 92 three days in a row, which means thrice, during the last week of december. When the data still did not reflect, i called customer care and they told a refund will be given, but only the amount i recharged for that day was refunded, and not the previous two. Could you tell me how long it takes for you to process the refund and why it cannot reflect in my airtel payments bank and has to be a recharge amount on my account, since that is unusable for me and also unreasonable, since i did not use that for rechargin in the first place.

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Comments

AshokParthiban

from Hyderabad, Telangana

Hi Airtel,

I have recharged Rs 448 on 29/12/2018 at 4:25 Pm. The recharged amount got deducted from bank account but the recharge didnot happen for my mobile .So i kindly request the airtel team to please look on it and help me in refunding the money as soon possible

Biller Id : airt[protected]

AshokParthiban's reply, Jan 1, 2019

Hi Airtel,

I have recharged Rs 448 on 29/12/2018 at 4:25 Pm. The recharged amount got deducted from bank account but the recharge didnot happen in my end, I used Airtel app .So i kindly request the airtel team to please look on it and help me in refunding the money as soon possible.Please find the Confirmation details image for your reference.

Biller Id : airt081812001270931
Mobile No : 7358428966

SUMANA DEVI

from Rania, Haryana

Hello sir, i recently got an offer from your side which was as 1GB/day data for 1 month on the prepaid sim [protected]. But that offer ended before the date it has to end, i hope u will look into this matter, and find a solution .

paresh zala

from Hyderabad, Telangana

[protected] a number ka incoming call outgoing call chalu karna hai kab tak chalu hota

Vijil Renix

My prepaid number [protected] get deactivated yesterday night and postpaid sim which I received from airtel agent not active yet. I am struggling now. Customer care and airtel agent who collect my docs not able to help. Don' know what to do.

Zaheerh739

from Hyderabad, Telangana

The recharge of 150plan of 1GB per day, and 100sms per day. It has been discontinued. Why? It was the nice plan.why it has discontinued.please I request you.Do not do like that. I am an old user of airtel. It's my favourite network...