[Resolved] Airtel — My Home Landline is Dead for past 2 weeks | |||
I would like to bring to your kind attention that my Airtel landline is not working for the past two weeks and I have visited your customer care center multiple times. Being a Senior Citizen I have requested to get the issue resolved and there hasn't been any activity till date. Very annoyed and sad with the complaints are handled by executives in Sector - 20 ( Panchula) branch. Every time I go they set wrong expectations that we are sending some one and no one visits. I would like you to kindly take a note of how much I am dissatisfied with my experience and if this situation prevails then I will have to change my service provider. Hope my email shall get the ball rolling and you guys will try to resolve my issue on priority. Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 7 September 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. We look forward to receive the required details regarding the same. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 13, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 September 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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