[Resolved] Airtel — My issue on airtel is not solving i have been complaining for one month | |||
My issue on airtel is not solving i have been complaining for one month, i have ported my number from idea to airtel one month back.since then i am not receiving any calls from bsnl network alone.from the very first day i have been contacting airtel and also i visited there store but everytime they are saying they have mailed to head office my solution is not solved. i have missed many valuable calls due to this issue even i had many issues due to this problem since am missing calls from bsnl network. As a consumer i have my rights to get good service. Airtel customer service is not taking any action on this. Was this information helpful? | |||
May 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Airtel Customer Care's response Dear Sudheesh, This is with reference to your post, dated 18 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Sudheesh, This is with reference to your post dated 18 March 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Sudheesh, This is with reference to your post dated 18 March 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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