[Resolved] Airtel — My landline telephone and mobile connection

Neha Phaliwalz

from Patiala, Punjab

Address:

Ludhiana, Punjab, 141002

I have this landline connection of airtel and along with it there is also a broadband connection.
Now i want to discontinue it but airtel office employees always say that i have to call on the tollfree no to get it disconnected.
I am trying from last 4 months and still can't disconnect it and every month they send me a bill ehich i have to pay wheather i use airtel or not.

Also I am using the prepaid airtel number [protected].
I want to port this number to idea and they are not even allowing me to do that.

please advice

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Feb 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 26, 2017

Updated by Neha Phaliwalz I got airtel post paid phone and broadband connection and airtel mobile no [protected].

I am using it from last 4 years but now i want to disconnect it.
from last 3 months they are just delaying it and kept sending me the bill every month.
Please advice how can I disconnect this Airtel connection.

Verified Support

Jan 26, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 26 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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