[Resolved] Airtel — My main balance have been deducted many times in the name of internet usage | |||
My mobile number is [protected], I have been completely ripped off by Airtel company many many times. Yesterday (20/11/2014) in morning i had a balance on INR 872 in my mobile + 400 MB of 3 G Internet balance. I had 10 MB balance at 19:50 Hrs then i decided to turn the net off and recharge with another 3G data pack.An amount of INR 255 was deducted from my bank account but the recharge not successful. When i made a call to airtel customer care i was informed that there is no such recharge done. And that time only i have been informed about my main balance availability which was INR 295. I was shocked Airtel rocked...When i asked for the reason, i Have been told that this balance was deducted for Internet usage. When i asked that i still have 1.9 Mb left from my Internet pack then how come this big amount have been deducted from my main balance. when i made 10 calls, I could connect to senior officer and after lots of discussion i have been told that Airtel can refund me an amount on INR 500. Which proves that AIrtel company is a super Fraud company and they cheat on their clients a lot. It didn't happend first time with me and my money have been duducted many times in past and this is the time i am ready to kill my times in court and ready to Sue Airtel company. I know they have an army of lawyers, but i am determined. Mukesh Saharan Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Airtel, Where is my money which have been deducted by Airtel from my mobile? I had 874 Rupees on 20 Nov 2014, with in couple of seconds all the money have been stolen (deduction is such a small word for such act, which is happening again and again) by your beautiful organization. I have been told that i will get all my money soon, I have 0 balance now in my mobile, i am unable to make any phone call. I don't want to recharge my moblie as i have no more trust left in this company. I have been ripped off by this company again and again. I am going through intense mental stress & agony because of your company. I am unable to focus on my work just because of this company. Airtel is completely responsible for all my agony and this company have to suffer for this act. I need all my right now. Your customer care executive already agreed to refund 400 rupees But that is not fair.
Look into this matter soon. This is gone to be quite a serious issue this time.
Sincere Regards
Mukesh Saharan
Mb:[protected]
Look into this matter soon. This is gone to be quite a serious issue this time.
Sincere Regards
Mukesh Saharan
Mb:[protected]
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This is with reference to your post dated 21 Nov. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
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bharti airtel ltd.
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