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[Resolved]  Airtel — my mobile missing

Address:Pune, Maharashtra, 411011
Website:www.consumercomplaints.in/new_complaint

Dear service team,

Hi, this is mr. Ram apurv bagul from maharashtra pune having airtel prepaid connection no.[protected]. I lost my mobile yesterday evening, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Apurv bagul-pune-411011-maharashtra
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Aug 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 23, 2017
Updated by Apurv Bagul Dear service team,

Hi, this is Apurv Bagul from Maharashtra Pune having airtel prepaid connection no.[protected]. I lost my mobile yesterday Evening, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Apurv Bagul-Pune-411011-Maharashtra
Verified Support
Jul 27, 2017
Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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