[Resolved] Airtel — My new Airtel 4g sim not activated

amittransys

from Palghat, Kerala

Address:	Barabanki, Uttar Pradesh, 225001
Website:	Airtel sim card activatio portal

I had taken a new Airtel 4Gsim card from Airtel store and I had sent a message to 121 following the sim card number[protected]U by my old Airtel sim card and message came to confirm by pressing 1 and after pressing one a message was delievered to me that you new sim card with above given number is activated. After few minutes my old sim had lost the network so I had inserted the new sim but its 6, hours passed but there is no network in new sim and my old sim is also deactivated by Airtel. Please help because i am not able to see my all official calls now and messages now. Please update asap.

Was this information helpful?

No (0)

Yes (0)

Feb 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jan 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd