Airtel — my number [protected] is closed, not properly respond airtel store executive

Address:

Hyderabad, Andhra Pradesh, 500700

Dear sir
Please reply me as a my number is closed is 3 months. I'm visit to air tel store submitted in due payment and all documents, executive ask for the 48 hour is your number is activated but sir still time is nothing activated in my number submitted documents date of 26.10.2017, executive ask for daily today is activated and 2 hours activated but it not process.