Airtel — my number didn't recharge but amount has been deducted.

Address:

Kolkata, West Bengal

Yesterday at 12:09 i recharged with my airtel app through airtel money, the amount got deducted but number didnt get recharged. Two sms came. I secretly deducted amt from my fathers account. He won't let me take money again. I want a refund of my transaction failed. Never anything happened like this. I'm opening the apo so many times to check but refund also didnt came and recharge also didn't happen.