[Resolved] Airtel — My number disconnection threaten

Thirumalai Vadivoo

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600094

Hi

I have recently struggled a lot with the Airtel Mobile bill "unauthorized issues" for the past 5 months.Lastly they provided me waiver for 1750 at the end.Upon aggreeing by managers commitment i paid 2973 approximately on june 30th.After that my mobile got suspended immediately without waiver applied.Now that they asked me to pay again 2500 rs in the month of july ..As i was running out of cash told them that i will pay during august 31st..And i paid the bill amount as per manager told.Yet they didnt provided me waiver..and now they are number is in disconnection hence we are not sure whether can we retain the number back number or not...So disappointed with their approach towards this.

this waiver still not processed..

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Oct 4, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 31 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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