Airtel — my payment not credited in my airtel account [protected]

Address:

Pune, Maharashtra, 411045

Dear Sir,
I have made payment to Airtel on per details below, which is confirmed by bank along with Airtel executive Mr. Thadi Ramesh on 20th March2018 and shared with your team along with bank statement.
Payment ID :[protected] &[protected]
Amount : Rs. 1, 000.00 each
Date of transaction : December 12, 2017 & November 21, 2017
Name : Thadi Ramesh
Account Number : [protected]
Subscriber Number : 9949***822
I have been complaining you team since long but no success and always get reply that below transaction is not traceable in your system. Hence I request you to please look into it on priority and deposit my payment of INR2000 in my Airtel account immediately. Else I need to report this as CYBER CRIME where my money is lost.
All mail communication available but unable to attached herewith.
Thank you.
Regards,
Mahesh Billade