[Resolved]  Airtel — My plan postpaid service

Address:	600083
Website:	www.airtel.in

Airtel is cheating My Plan customers. I am a My Plan customer. My mobile plan is ₹399 My Plan. I subscribed 4 packs of 3G internet plan. As per my plan, I can access 480MB at full speed thereafter unlimited 2G at 20 KBps from all my mobile numbers under this plan. But, one of my add-on number cannot access internet after completion of 480MB. I complained it for 4 times to Airtel customer care number. They registered my complaint but they closed all those complaints without resolving the issue. Every time they ask me to restart my phone and they assured internet will connect after restart. But nothing worked but they simply changed the complaint status to resolved. Airtel did not look in to this issue and did not take action any on those customer service executives who have changed the complaint status to resolved without resolving the issue. Again, I called Airtel CSE and the CSE told that they have this problem to all My Plan customers and this will get resolved within next billing cycle. But there will be no change in my bill even they have not given the service they committed. I am totally disappointed with the service from Airtel.