[Resolved] Airtel — My refund request not completed yet | |||||
Hi team, a request for refund was raised around 3 months ago, but still no refund received. Payment made twice, so one should be refunded back. Scenario was, i requested to change my postpaid number [protected] to prepaid and as per the executive instruction, i made full and final payment of my postpaid number till date. Also the same amount deducted from my credit card as well due to auto debit instructions. Please refund the money asap. Regards, Rajendra singh negi [protected] Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Airtel Customer Care's response Dear Mr. Negi, This is with reference to your post, dated 17 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 29, 2017 Airtel Customer Care's response Dear Mr. Negi, This is with reference to your post, dated 17 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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