[Resolved]  Airtel — My talktime of 100 rupees was debited

Address:	New Delhi, Delhi
Website:	www.airtel.in

Hello to the concern people, Am a middle class person, for whom rs.100 is a big thing. i credited my airtel sim with rs.100INR at 4.30 p.m on 24.09.2015 and without any notice they debited my talktime and am left with Rs.0.05 INR at 12.30 A.M. i immediately called the airtel customer service and after many recorded voices, one of the recorded voice asked me to press a certain number, so it can connect me to a actual person.after a beep another recorded voice told me there is maintenance problem and hung up. though they attend the call, i very well know what they would have answered "sir ur mobile data package was over and u were still using your internet and that's why we debited your 100, thanks for calling airtel HAVE A NICE DAY " so if am allowed i have few questions in my mind 1. why we should waste our time, holding our phone next to our ear, waiting for the recorded voice to tell us what number we should press, so it will connect us to tech guy? 2. why the recorded voice wants advertise the brand which we already bought? why it is telling our phone number we already know? with a big pause between each number? 3.yes i used my internet pack after the validity period, but why i was not notified about that ? yes they warned us with that discard message we barley read in our busy hours and they will of course send advertisements like " want to see sunny Leon latest pic ? click the link below", " you heard sheila ke jawani, do set this has your ringtone, call 12345" in text messages 4.Am receiving at least 5 messages from airtel which will not make sense but why not that my internet pack will expire...? my last question... can i get that 100 rupees back ? if no... which network provider will send me more information about my net pack and other booster validity and not a link to sunny Leon photo-shoot? because i like to change my network provider. thank you. niranjan [protected]