[Resolved] Airtel — Mypack RJ 3H330M (MO. [protected])

chainsingh rathore

from Ajmer, Rajasthan

Address:	313001
Website:	[email protected]

My pack rj 3h330m with get local airtel 35p/ min, local other 45p/min valid for 28 days has been successfully activated at rs.45.0 deduction. But call rate not less. Call full charge (Rs.1.00) i try from dated 30.3.17. But not response airtel team, not attend c/c no.198.
So check my active pack and solve my prlblem. Why full charge call rate. While deduction a/c. Rs.45.0

Was this information helpful?

No (0)

Yes (0)

May 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Apr 03, 2017

Updated by chainsingh rathore My pack RJ 3H330M with Get Local Airtel 35p/ Min, Local Other 45p/Min valid for 28 days has been Successfully Activated at Rs.45.0 Deduction . But Call Rate not less . call Full Charge ( Rs.1.00 ) I try from dated 30.3.17. But not response airtel team, not attend c/c no.198.
So Check my Active pack and solve my prlblem.why full Charge call rate.while deduction a/c. Rs.45.0

Verified Support

Apr 06, 2017

Airtel Customer Care's response Dear Mr. Rathore,

This is with reference to your post dated 03 April 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 17, 2017

Airtel Customer Care's response Dear Mr. Rathore,

This is with reference to your post dated 03 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd