[Resolved]  Airtel — Nano sim activation

Address:Indore, Madhya Pradesh, 452001
Website:www.airtel.in

I have just ported into airtel.. since i was provided a normal sim and not a nano sim.. i went to airtel office in Saket, Indore and told them i want a nano sim... they asked me to pay 25rs and gave me a universal sim... the person told me that it is activated... but when i inserted the sim there was no signal... when i complained they told that sim will be activated after 2 hours... it has been 2 days and sim is still not activated... airtel staff is not cooperative... kindly solve the issue.
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Apr 25, 2016
Complaint marked as Resolved 
I went to airtel office again and they did resolve it
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 April 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 26, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 April 2016.

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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Airtel — Recharge pending

Please recharge my [protected]

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