[Resolved] Airtel — Need some improvement in call centre (guwahati assam) | |
It's me koushik I have a complaint n queries about the airtel call centre in guwahati (assam) yesterday i had given a call to airtel call centre regarding for main account balance detection when I was browsing internate. For that I had given a call to airtel call centre around 1:00 AM. But response of call centre guy name is Mr binod is too poor so that I am really disappointed from airtel service and I really don't know why airtel is spoiling their brand name with that staff who doesn't know how to speck with their valuables customers and it's happened again today morning also when I call again to call centre Mr Manoj he had picked my call (floor manager) as per manoj ones balance get deduct we will unable to help you, more ever I can offer u 5 rs. Only in your airtel account..I do believe to airtel is having a brand name so please stopping that's kind o[censored]nnecessary things which customers maybe doesn't like. And please stop that's kind o[censored]nexpect things.and overall need Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Priyam,
This is with reference to your post dated 05 November 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 05 November 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 05 November 2014.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd