[Resolved] Airtel — Neither returning documents nor even activating the new sim taken | |||
I took a new prepaid sim of airtel( #[protected]) from a small shop near Thubarahalli, Bangalore( shop owner mobile no. [protected]) on Feb 26, 2015. Since then every day..the shop keeper is putting me in vicious cycle telling that your sim will be activated. But it has been 14 days and it still remains inactive. On regularly asking for my original documents he is again fooling me not returning the document. He told that he gave the documents to a person Shikhar(mobile no. [protected]) who submits the document to his manager. Both shopkeeper and shikhar are not returning my document and after 14 days they are telling that it was rejected due to reference no. not pickeed up the call but it sounds very irresponsible as no such miss call shows in that reference no. Please help me or i have to take a very severe action in charge of fooling me and not returning my document. This is the first time that a pre paid no. is not activated in so many days and if it was rejected, they are not willing to return my doc. Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 12, 2015 Airtel Customer Care's response Dear Poddar, This is with reference to your post dated 11 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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