[Resolved]  Airtel — Net balance not yet credited

Address:Salem, Tamil Nadu

Sir i have received message for my number [protected] on 18/8/15 at 12.11pm that was recharge rs.95 get 1gb 2g 28 days validity 200mb now remaining after one hour.but not yet credit yesterday(19/8/15) at 5.44pm i spoke regarding this with Mr.Rajesh he told we will send mail and check after 24 hrs u calback. i called 20.8.15 at 8.52pm one lady spoke she talked roughly and she ask me how can i believe send screenshot if how many times you called we didnt refund your money.Here with i attached that message screenshot.I want truth and justice.After receiving your company message only customer can did anything then your customercare service people talking and behaving manners is very bad.Really am very upset Iam using this number past 7years no one can talk like this sorry to say iam very ashamed to use this network after hering this ladys speech.Kindly resolve my problem otherwise give the higher official number or mail id to enter complaint towards that lady.
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Nov 13, 2015
Complaint marked as Resolved 
No they told you recharged with third party network thats why benefit not credited like that.Too bad airtel network now a days.
Airtel customer support has been notified about the posted complaint.
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Dear Subhanandini,

This is with reference to your post dated 20 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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