Airtel — network and connectivity issue at top floor

Address:

Prayag Lok Dhara, Thane, Maharashtra, 421306

I stay at kalyan (7th floor) having a airtel tower above, despite that i face low connectivity and network issues. Guest also face a lot of issues.

Due to air conditioning we have to keep windows closed, however having tower as near as next floor should not have so much of network and connectivity issues.

Data card connectivity and normal calls both are having issues.

Please check and do the needful