[Resolved]  Airtel — Network and fudging

Address:143001

Team,

I have received surprised 5GB benefits offer when I tried to do so, Error occurring.

If you guys believe only to cheat customer than what's the benefits of saying No. 1 brand to self.

In recent I have been charged for 249/- without my consent you guys first make fool saying that wynk movies and all EROS and Hooq subscription are free but when it comes to charge renewal you guys smartly play the game and deduct money... what a great customer centric approach...

You guys provide Data stating 4G MBs but its not work even better than what Edge time
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Jun 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Airtel Customer Care's response
Dear Ajit,

This is with reference to your post, dated 3 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 09, 2017
Airtel Customer Care's response
Dear Ajit,

This is with reference to your post dated 3 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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