Airtel — network, call drop related problem

Address:	New Delhi, Delhi, 110086
Website:	www.airtel.in

To
Mr. Nitin Grover
Head Customer Complaints
M/s.Bharti Airtel Ltd. Plot Number 16,
2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana

Sir
This is regarding my Grievance No: DOTEL/E/2018/14496 at https://pgportal.gov.in My Airtel Number: [protected], Airtel relationship number: [protected].

Sir, It is very unfortunate that I have been facing network, call drop related problem since 6 years for which I have registered my complaint to Airtel customer care many times. My last complaint was on hold since 04.05.2017 (Complaint no:[protected]. Till date no solution was provided to me to rectify the network problem. Each time I have given assurance to resolve the problem but no real solution provided.
This time also I have been receiving calls from Airtel customer care committing that solution has been provided which is completely false.

I again request your to look into the matter on priority. It is a matter of hundreds of Airtel customer of Airtel in our Society.

Regards

Rakesh Kumar
[protected]