Airtel — network complaint, offered a booster but declined after getting connection

Address:

Idukki, Kerala, 685565

We are a resort called the leaf munnar, we have nearly 15 connection, previously we were using idia network and it was nice in all aspects but we face call drops in between as there signel flechuate, as we face this issue we have think about an alternative option and talked to your executive monish who is dealing with your prepaid connection. After condinues request one of your representative came and inspected the signal strength and told us we have full signal strength in outside and inside signal is bit slow, as he promise to have a booster to improve that (Immedietly after porting the connection) we have decided to port the sim, all this procedures were taken long time approximately 3 months. Now we have got the conneciton 2 months back and the signal remain same and our call drop didnt solved.in addetion to that the call were not connecting and it says the numbers are busy were we wont get any mis cal alert as well... While we are writing this we are really desappointed with the customer care and the executives we are dealing... During this time we happend to call many executive and many of the wont pick up the call, even those who pickup they will not follow up. When we called the customer care they answer without a new tower the issue cant be solved and they donot no when they install it. If this is the truth the airtel people are not trustworthy as they told a booster can be install and the call drop problem can solve... If this cannot be solved all the people should know about it through social media to safe guard themselves...