[Resolved] Airtel — network data speed

[Resolved] Airtel — network data speed

R Ratheesh KE from Jobner, Rajasthan

I received airtel postpaid connection (Mob no:[protected]with 7 gb data at 4g speed. From last three days i am facing problem with net speed. I was trying to download a video file of 3.2 mb size, and it took 3 minute to download it. Then i tried network speed on ookla (Which airtel proudly presents in their ads) it showing 8mbps speed on my network (Though it showing my server is in different place farer than 200 km). It is not happened for one time but continuous. I am attaching screen shot of downloading status at each minute, (You can see the time of each shot in itself (Right top) I need a fast resolution on it +4 photos Was this information helpful? No (0) Yes (0)
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 Aug 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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