[Resolved] Airtel — Network issue and calling issue. | |||
From past 2weeks I am calling to Airtel customer care regarding my problem but Airtel customer care side no one is responding again and again they are cutting my call so I request you please don't cheat the customers and please respond. On 31/March/2017 I have made the recharge of Rs 349 in that unlimited calling free and per day 1GB plan was there I have made that recharge but from 1 April 2017 I have started facing calling and internet issue, so I request to Airtel if the customer is paying something to Airtel than its your responsibility that the customer should not face any of the problem if the customer is paying than please try to provide the satisfaction do not ignore the customer and try to help the customers. Thank you Was this information helpful? | |||
May 18, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Airtel Customer Care's response Dear Mr. Vadera, This is with reference to your post, dated 13 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 16, 2017 Airtel Customer Care's response Dear Mr. Vadera, This is with reference to your post dated 13 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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