[Resolved] Airtel — Network issue, call drops, voice crack from airtel | |||
I am facing a network issue from airtel. Call drops and when i try do calls or receive calls the voice cracks and drops for every 5 seconds. This happens from february 2016 in location koyembedu & padikuppam area at chennai. When i have raised a complaint to airtel, they say nothing can be done as of now problem may resolve in 24 hrs or 24days or 24months/years. They ask me to change the provider or my location. I am staying in heart of the chennai city and not in remote place. Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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