[Resolved] Airtel — Network issue in kadubeesanahalli / panathur since last 3 weeks | |||||
Hi airtel team, I have been facing network connectivity issue in my area since last 3 weeks on both my mobile voice connection and 3g data card and i have raised a complaint with your customer care team on phone. (Customer request no :[protected]. Couple of days later, i got the call from airtel which i missed and after seeing their sms about the missed call, i called the same number back within an hour after getting sms. But out of two numbers given, one is switched off and one more is not in use. Suddenly on the same day i got one more message stating that as per my confirmation on no network issue, closing this case. I was really disappointed with this kind of response from airtel. I called the customer care center again to report about this and after that no response. Can someone responsible from the airtel team look in to this and close the network coverage issues in my area. Senthil Was this information helpful? | |||||
Jul 26, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Airtel Customer Care's response Dear Senthil, This is with reference to your post dated 12 June 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 12 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
8 Comments | |||||
Comments
Data speed is very low..my mobile internet is 4 G ...but downloading speed is very slow...i attached an screenshot for sample
Reply
It is requested to please convert my above said postpaid mobile number [protected] to prepaid immediately.
It is requested to please convert my above said postpaid mobile number [protected] to prepaid immediately.
Dear Sir/Madam,
I have been facing call drop problem since couple of weeks.
I have done all solutions give by BPO executive but success is none.
Kindly provide the effective solution AEAP to eliminate this persisting problems.
Regards,
G.J.
I have been facing call drop problem since couple of weeks.
I have done all solutions give by BPO executive but success is none.
Kindly provide the effective solution AEAP to eliminate this persisting problems.
Regards,
G.J.
Hii, I have submitted a request for new broadband connection one week before non body reply on that and one week after new boardband connection is still pending at your end.
Now, I am getting frustrated and move on to other broadband connection because of your irrespective airtel executive work.
Now, you lose your one airtel customer that's me.
Now, I am getting frustrated and move on to other broadband connection because of your irrespective airtel executive work.
Now, you lose your one airtel customer that's me.
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