[Resolved]  Airtel — Network issue in my area

Address:560036
Website:Airtel Network Issue

Hi tem,

This is with regards to network issue am facing since last few months and i have raised this issue with airtel network team many times but not solution provided till date, below are the complaint reference numbers.

Reference no.76560705
Reference no.76579734
Reference no.76785822

Once i raise a request i get a call from network team, someone comes to my home check the network status takes down the network speed which is horrible, 0.97 kbps to 10 kbps in the area like kr puram which is very near to itpl, whitefield.

After few days i get a message from network team stating this issue is resolved now but nothing has changed it's still the same.

I have four people using airtel network in my home and all have the same issue but airtel network team is not bothered, today again i got the call from network team asking me what issue am facing and the story continues.

Need a proper mechanism in place to solve this network issue, we are planning to change our service provider asap.

Please assist.

Regards,
Abdul saleem
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Jul 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jun 05, 2017
Shabaan Khan's response
International roaming free 1 month
Verified Support
Jun 12, 2017
Airtel Customer Care's response
Dear Saleem,

This is with reference to your post, dated 12 June2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Plz my bank account is without otp not working plz do somthing on it. Otp not generated
Good evening

I have a good land of 2800 square feet in Saram near NH road with perfect EB facilities for tower installation.It is a empty plot with perfect network facilities.

FOR DETAILS :

Phone No : [protected]
Place : Tindivanam

ALL THE BEST FOR YOUR SERVICE

THANK YOU
Airtel Customer Care's response, Jun 12, 2017
Verified Support
Dear Jakir,

This is with reference to your post dated 12 June2017 .
We are glad to know that you are interested in providing your land for installation of tower.

Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have recharged my no. [protected] with Rs 349 on 3 June 2017. But on June 5 it is not working. I m able to do calls but unable to access internet. Not even a single website is gonna open. Its very frustating. The data is not working. I have 4g phone.
I have purchased a new airtel sim and recharged 449 plan . The plan was recharged and they didn't give recharged offer.i call to customer care to resolve the problem but call didn't connect to the customer care.Finally i thought the company cheating customer with announced 449 plan.
Sir, I lost my airtel prepaid sim no.[protected] so please block it immedietly from misuse it .
I lost my mobile few hours from now
I
Sir, I lost my airtel prepaid sim no.[protected] so please block it immedietly from misuse it .
I lost my mobile few hours from now
I
International roaming free 1 month
Please provide call log details frpm 1st may 2017 to till date of mob number [protected] to below mail id [protected]@yahoo.com

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