Airtel — network issue pending for more than a month (complaint no.[protected]

Address:

700102

Dear sir,
I am using airtel 4g internet connection and for last more than a month i have been facing bad network connectivity issue. When i bought the connection that the speed was measured at 15mbps but now it is 1.1mbps or no connection.
I had registered a request of an engineer visit to my location for poor network connectivity on 2nd august 2017.

The only request i made for an engineer visit to check and resolve the issue. I was told that network team has internally checked the issue and they are upgrading the network and it will take some time but not sure when.

Now help me to understand that till then how can i be paying rental for this poor on/off network connection.

Would request you to look into this as it is more than a month and no resolution or engineer visit yet to check.

I m really fed up of explaining my concern to different airtel people and now is pushed to discontinue with the service.

Please help!
Thanks,
Dipankar