Airtel — Network issue since last 4 months

Address:Ajmer, Rajasthan
Website:www.airtel.in

I was a satisfied customer of airtel, but in last 4 months i have been frustrated by the service of the company. I am living in Mitraniwas Colony of Kishangarh town in Ajmer, Rajasthan. From last 4 months the all people of this colony are facing the network issue. Several time we have registered the complaint for the issue, but the company is not bothered to take any action. Due to this network issue my business is getting affected. Sometime i cant make calls continously for 3-4 days. Their customer care executive says that we cant commit any timeline for resolving the issue. I was surprised that the company like airtel can give such type of statement. Even when a group of people is facing the same problem since a long period. Prem Shekhawat Mob. [protected]
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Dear Mr. Shekhawat,

This is with reference to your post dated 18 Sep 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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