[Resolved] Airtel — Network issue/data not working properly | |||||
Dear airtel, As i'm using airtel postpaid simcard from 1 years from last 2 months i'm not getting the signal inside my home so please do clear my issue as v 20 persons are using airtel.Even i have called many times to customer care they are not responding properly and even without confirmation they closed my ticket.My issues is still not yet resolved, am complaining from last 1 month. Else we ll move to other network.Not only one customer maximum 20 customers planned to move.Kindly check and revert soon. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I received the call from airtel regarding plan change they officer me plan and i accepted but they wrongly activte the plan
Its almost 6 days but i dindnt receive any call or message regarding my complaint.
I m really frustrated about your services. On 4th april inreceived below message
Reference no. 68686392 for your airtel mobile has been registered on 04-APR-2016 14:02. The same will be closed in next 6 days. For status update, SMS SR (ref. no.) to 121
But till now i didnt get any solution. I call to CC but they also seems helpless. so please do me a favour if there is no solution of this problem so advise me that can i PORT my no.
Hoping your postive response.
Regards
Gaurav Thakur