Airtel — Network problem harassment | |||
Very Poor Network we are facing lot of problem from last 03 months and when we call to complaint at as i have done complaint almost 03 Times at 121 our phone is being disconnected for Customer Care Executive, calls are been dropped while talking and we have to pay full bills, a lot of harassment we are facing because of airtel network my clients are being lose as they tell us our numbers are always switchoff, This is an new way to get bills, today my mobile is not working from last 2 hours and airtel customer care has told me to go to Airtel Showroom to pay and get my sim changed where as we are having 03 Connections all are not working, instead of giving solutions she told me we cannot do anything. 04 Jan, 2015 ( Date of Incident ) [protected] ( Client Number ) Solution : As i am facing this problem i want refund for 02 Months Billed amount credited in my Account. Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
As per the call received by me, your executive from customer care and told there is serious problem in the terms of network issue in Tagore nagar & some other area, because it was totally no network was available on 7 to 10 Feb total Network Failure and has an huge loss because of you and your company, i have change my Number by using porting facility to some other network, as you can see in your records i have paid full year advance rental for unlimited internet & Rental Plan on monthly basis to your company, its an last warning to you to please give me back money i have paid you and for harassment & loss i have suffered because of your company, or otherwise i would go legal against your company and will sue Bharti Airtel. Please respond at the earliest. i have been waiting now more then 4 months no solution given for poor network problems.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 4 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd