[Resolved] Airtel — never find any person to speak.

Shubhra Das

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110045
Website:	www.consumercomplaints.in

They literally offend customer due to lack of customer service service. I never get any chance to speak to their executive and that's really drives me crazy. Everytime i called and just wasted my precious time, and which they hardly bother. And that is not because that i'm unhappy with their services. It's just, that i had some concerns and which needs to be resolved only by the customer care people. Is that a crime?? If we are taken up their services and having some issues so isn't that obviously that we called up to their executives but everytime we end up with disappointments. And that's really bad really very bad.. Such a poor department of a leading company!! Shame on you airtel. And i posted a picture to realize it's only 32 or 33% of customer who are satisfied. And there're more than 34 thousands of complains has been registered. Please!! Take some critical action. Otherwise we always feel like cheated. Thanks sir/madam.

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Sep 19, 2017

Complaint marked as Resolved

No!! It's not been resolved. And how it's been marked resolved?? When I just posted a few minutes back??

Airtel customer support has been notified about the posted complaint.

Sep 19, 2017

Updated by Shubhra Das They literally offend customer due to lack of customer service. I never get any chance to speak to their executive and that's really drives me crazy. Everytime i called and just wasted my precious time, and which they hardly bother. And that is not because that I'm unhappy with their services. it's just, that I had some concerns and which needs to be resolved only by the customer care people. Is that a crime?? If we are taken up their services and having some issues so isn't that obviously that we called up to their executives but everytime we end up with disappointments. And that's really bad really very bad.. Such a poor department of a leading company!! Shame on you Airtel. And I posted a picture to realize it's only 32 or 33% of customer who are satisfied. And there're more than 34 thousands of complains has been registered. Please!! Take some critical action. Otherwise we always feel like cheated. Thanks!!

And this complaint has not been resolved. So i posted again.