[Resolved] Airtel — New 4g sim call service activated but message not activated | |||
I bought 4g sim for my existing 3g number 2 days back from an airtel store in kanchipuram, tamilnadu. I was said by the person in the airtel store that it will get activated exactly the same time, the next day. As she said the network signal was received the next day. I did not do anything nor did I receive any call for activation. It happened by itself. The problem is, Call service is activated and working but message service not activated. How to resolve Was this information helpful? | |||
Jul 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 09, 2017 Airtel Customer Care's response Dear Samuel, This is with reference to your post, dated 09 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 19, 2017 Airtel Customer Care's response Dear Samuel, This is with reference to your post dated 09 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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