[Resolved] Airtel — New 4g sim not activated even though old sim deactivated | |||
I had requested for a new micro 4g sim from airtel. The same was delivered to me yesterday and i had sent the activation message as instructed. I got a confirmation message saying activation has been intiated. But till now, the sim card is not active (No range) whereas my old sim card has been de-activated. I'm unable to contact airtel customer care also. This is resulting in a lot of difficulties. Was this information helpful? | |||
Nov 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 7 October 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 October 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
1 Comment | |||
Comments
I am facing serious network problems with airtel, my no is [protected]...
Reply
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information