[Resolved] Airtel — New 4G upgrade | |||||
I upgraded my airtel 3g sim to 4g, the moment it got activated i am not being able to send any messages. I am not being to even access "*121#". So, i called 121 for check 'my offer' section. I activated the 399 rental which whas unlimited calls and 1 gb per/day for 28 days. I recharged via online payment. But, i haven't received any message since then. Moreover, i am not able to send any text message to anybody. When i check my bank account's balance, the money was successfully transfer to airtel. Was this information helpful? | |||||
Jul 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 14 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 18, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 June 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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