Airtel — new airtel dth connection

Address:Bangalore, Karnataka, 560076

Hi ... good evening
My name is Isha .. I had put a request for a new connection for airtel DTH some 2 weeks back and to my surprise its still not installed..
the day I had put a request online i got couple of calls and i attended them and i
Was informed that since im an existing customer of airtel broadband, i can take the infinity pack for 5999inr with android and Hd box instead of 6999Inr .. i was like ok and asked them to call me on a friday and fix an appointment for saturday as im working from mon to fri..
I didnot get any call at all .. someone named SHAHRUKH called from NCR office of yours and promised me that he will get the DTH INSTALLED ON SATURDAY OR SUNDAY .. but no call was made ..1 week is already gone now and today again i got a call from ur NCR office but from a different person and to my surprise shes telling that the offer which im looking for is not there and i have to be end up paying 7k .. Are u guys serious ????????
U people are giving this kinda servive to your yet to be customers and once i become your customer hod knows what service will i get ??
And that person transfered the call to shahrukh today and he said he will check on the offer and will call back in 5minutes .. its been 12 hours now .. shahrukh’s 5minutes are still not over .. i told him i will write to airtel top management still he dont call back .. how irresponsible.. pathetic pathetic 3rd class service of airtel ..
Iam looking forward for some good offers now else i will definitely write to online consumer forum and will put all this on social media ...
#airtelpleasewakeupnow
#takecareofyourname
#takecareofbhartimittalsname

Waiting for a good positive response
Not from shahrukh or salman though

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