[Resolved] Airtel — New b.b connection

Sham Singh Rana

from Thanesar, Haryana

Address:

Karnal, Haryana, 132001

I have applied thrice for new b.b connection but no action taken so far. My request was allocated to airtel field officer at karnal-haryana sh.shushant.He has collected reqd. documents from me on[protected] & had promised to get new b.b. connection installed at the earliest but sorry to mention that till today the 20th june no action has been taken .I have contacted him four times on his ph. [protected] but no use except assurance.

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Jul 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jun 20, 2017

Updated by Sham Singh Rana no action has been taken in this direction.

Verified Support

Jun 20, 2017

Airtel Customer Care's response Dear Mr. Rana,

This is with reference to your post, dated 20 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Jun 22, 2017

Updated by Sham Singh Rana Again it is submitted, the b.b.connection has not been provided& the complaint is pending.

Verified Support

Jun 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd