[Resolved] Airtel — New broadband connection in Madanandapuram | |||||
Airtel broadband was launched new in our locality in November 2016 with free installation and wifi modem. I submitted forms and ID/Address proofs for the same, but did not receive any response. In December I called Airtel for an update; I was told that they could not trace my application and asked me to submit fresh application and proofs and was told that the free installation offer was closed and that I have to pay Rs. 1000 for installation. I still agreed and gave a cheque, application form and proofs. But even after almost a month, I'm yet to get a response from them with reference to my new connection request. My applicaition no. is TNPC910778. Airtel, do you a reply for this? Was this information helpful? | |||||
Feb 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 December 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 24, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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