Airtel — new broadband connection issue

Address:

560037

I have submitted my documents 5 days before for new broadband connection, i don't see any calls or any information on that.. I paid 500 + 200 rs for new connection.. Today i see one account got added in my airtel app but the person name is different.. It really frustrating.. Hate the airtel service most... It's not 1st time..
Before also it happens... Airtel is loosing the credibility... I want my money back and launch the complaint against the person who collected my documents.. His name is abhishek and no - [protected]... It's hard to trust any more to airtel for any services.. Poor connectivity and poor services..