[Resolved]  Airtel — New broadband connection not received in 16 days after paying cash

Address:	560034
Website:	www.airtel.in

Account no.[protected]
Installation order no.58046498

I pay an amount of rs 1100 (It is 1000rs for new connection but the agent took 100 extra) towards new connection of airtel broadband and the agent promises me the new connection in 2 working days. I get a confirmation of the application only 5th again saying they will get it installed in another 3 working days.
Again i give them numerous calls (One ex."thank you for contacting us. The ref. No. For your airtel fixedline/broadband [protected]_kk is 66634956".) and one executive says something and someone else another thing. Then i get a call on 16th april from an executive of agent saying he will do the connection on monday but they cannot give me the promised 8mbps speed but will give 2mbps. I said whatever just get it done.

On monday i call that executive and he cuts my call (Phone. No.[protected]).. I call their boss (Phone. No.[protected]). And he blocks my number, i call the guy who took the money from me and he doesn't pick up.
I call customer support again and they say that the installation has been cancelled due to insufficient resources. (Without even informing me). I call back customer care after two hours to know how will i get the refund and they say that i will get the connection in sometime. I don't know what happened to the cancellation here. I don't what kind of people airtel employs.

Also airtel 4g or even 3g doesn't work well in my building in the centre of bangalore and they show fake advertisements where people get 4g in remote villages!