[Resolved] Airtel — New broadband connection refund fraud scheme | |||||
I applied new request for airtel broadband connection.And submitted all relevant docs and payment to airtel on 8 apr 2016 and was told techincal team will contact me for installation. But after no response from airtel till 14 apr when i inquired them they told me there is network faulty(Pilalr faulty) and connection cant be provided. And i will be refunded in 21 days after submitting my bank statement. Now similar cases happened with my friends, where they were given reasons as no feasibility/number o[censored]sers exceeded.Why this is not informed before making payment and submitting documents? How many consumers are cheated like this? Is airtel doing some fraud scheme, where payment is accepted in name of new connection, and after some lame excuses connection is denied.And refund is made in 21 days, after chaisng them multiple time. Airtel account number : [protected] Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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