[Resolved]  Airtel — New broadband request

Address:110094

Dear sir
This is to inform you that i booked for new broadband connection on 4th march 2016. i have given documents with advance payment in cash to your executive. but i did not get installed broadband till date. I tried to contact your executive but he is not picking my call and ignoring me. his name was Mr. Kuldeep no. [protected], Mr. Pawan [protected]. another guyes called me mr. Mahesh [protected] / [protected] for ur connection will install with two days that is 07-march 2016. I was waiting for process. but he did not come. I tried to all people but right now all are not picking my call. I tried to contact customer care for all information. but not received any information from customer care. they told me that please launch a complain in police station with contact no.. i am planning for this.


Dharmendra
[protected]
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Dec 30, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2016
Airtel Customer Care's response
Dear Dharmendra,

This is with reference to your post dated 8 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 21, 2016
Airtel Customer Care's response
Dear Dharmendra,

This is with reference to your post dated 8 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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