Airtel — New connection Activation | |||
Hi, It’s been more than one week and my number is still not activated, the new sim has no network and I am unable to dial the given number. every time I have been asked to call the number ‘[protected]’ for activation, however the lady who picked the call informed me that address is not yet verified and will send some representative for verification, this has still not happen yet. I have provided all the necessary documents. I got message SIM card registration failed, I got a message that “airtel activation update: Address verification for mobile no. [protected] was unsuccessful. For details please contact the nearest airtel outlet”. After going through this agony I decided to go another level - in a hope that my number will be activated Mobile number details: Cell# [protected] New SIM number:[protected] Amount paid as deposit and activation fee(only for postpaid):Rs 300/- Alternate Contact Number to contact you: [protected] any help to activate the new number will be really helpful Regards, Sanju Joseph [protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 18th August 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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