Airtel — new connection is given but no channel coming

ramesh talakonda

from Chennai, Tamil Nadu

Address:

Hyderabad, Andhra Pradesh, 500089

The new connection is given on 06-mar-2019 and even after 48 hours no channel is coming. Despite several calls to customer care they are not able to provide me the channels. Every call they ask for all the details like customer id, account no, stb no, vc no. Frustrated with their services, raised a complaint for refund but it will take 15 days.

For new connection they have responded in less than 2 hours and for service no response even after 48 hours. They are taking customers for granted.

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Airtel customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by ramesh talakonda The customer ID is [protected]. Even though they shared this customer ID via SMS but their systems doesnt recognize this customer ID and my Mobile ID.