Airtel — new connection not installed and bill generated

Address:

Raipur, Chhattisgarh, 492001

I have taken a new connection from airtel for broadband but new connection installed on 30th evening and with starting the same they have generated a bill. Connection has not been installed and despite of several complaints no one at airtel bothered to revert and now i am forced to use my earlier bsnl connection which also i couldn, t disconnect because of not proper installation of my airtel broadband. If the airtel people can't serve then why do they they force so much for taking their connection.