[Resolved]  Airtel — New postpaid connection, paid activation fee online but no response yet

Address:

Chennai, Tamil Nadu

13th Nov... I have applied for a new post paid connection in airtel website and also paid activation fee 300 rupees in online store (airtel).. While applying, i was told that i will receive a call in 24-48 hrs but it been almost 4 days now and no one has contacted me yet. PLEASE DONT PROVIDE ONLINE SERVICE IF YOU ARE NOT CAPABLE. i could have easily walked to the ARC and could have done this in a single day, but its been 4 days and i have no clue what is happening. WORST PART IS WHEN I DIALED 121 FOR HELP, THEY TOLD THAT THEY CANT HELP SINCE IT WAS PURCHASED ONLINE AND ASKED ME TO DROP AN EMAIL TO [protected]@in.airtel.com and I WILL RECEIVE A RESPONE IN 4 HRS TIME. I DID WRITE AN EMAIL AND ITS BEEN MORE THAN 4 HRS NOW AND HAVENT GOT ANY RESPONSE YET. ALSO I TRIED REACHING [protected] BUT IT IS NOT EVEN GETTING CONNECTED. Now i don't whom else to contact and what else to do. Transaction Reference no. is : [protected] and my reference number is [protected]. HOPING HELP FROM SOMEONE on this