[Resolved] Airtel — no 3g network and irresponsible customer care | |||
I had complained more than three times from 9/7/2017. My last complain reference number is cgpsc[protected]. Your customer care’ members are failed to provide right information and help. They are talking like as “copy cat “. They are also failed to provide particular information to your engineer what is problem on network in my area (Pin code-741247).in my area there is no 3g network and we are helpless to open any browser and social site since 1 month. Almost area member now ported their sim to jio or others’ network. You should take step against your members who are in customer care. Sorry to inform you should stop your business otherwise your staff will make you to stop your business with their irresponsible behavior. Thank you in advanced Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 August 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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