[Resolved]  Airtel — No 4G &2G network coverage in indoors home

Address:Hyderabad, Andhra Pradesh, 500007
Website:airtel postpaid mobile

Despite giving numerous complaints i have been hearing same response from you people all the time & it has been more than 2 months now i dont see any improvement in network strength & now your asking me to wait 120 days more.
This is not fair response from your end i haven't taken this network airtel for using 2g network signal coming out of all the time to take & make calls.

This is the same response i have been hearing from past 2 months. I do not have 4g network signal at all & poor 2g signal. For taking & making calls i have to step out of my home all the time & i do not need 3g signals as i have opted airtel for 4g network as you people keep yourself boasted all the time saying the best 4g smartphone network. But you cannot provide proper network coverage in indoors home.

Despite giving numerous complaints i have been hearing same response from you people all the time & it has been more than 2 months now i dont see any improvement in network strength & now your asking me to wait 120 days more.

Are you really kidding & fooling customers? Not sure if airtel is capable of resolving this issue...? Please let me know if issue will not be resolved so that i can opt for mnp port out

I will not my pay monthly bill amount from this month billing cycle until the 4g network issue gets resolved permanently indoors in my home

Please help me in this issue
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Aug 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Airtel Customer Care's response
Dear Mr. Ravada,

This is with reference to your post, dated 15 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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